Privacy & Cookies Policy
PRIVACY & COOKIE POLICY
Your safety, when using the service we provide, is very important to us and we have created this Policy to explain how we use your personal data and how we apply cookies to your visit to our Site.We ask that you read and understand this Policy – we have made provision for you to accept it, if you are using our Site and by accepting it, we will assume that you have no issues with it.If anything is unclear, and before you accept it if you are using our Site, know that we are always happy to answer any questions you may have. Just get in touch and we’ll do our best to answer.
1. Definitions
We apply the following definitions to the following words and phrases:
We/Us/Our
Train With Adby Limited
136 Hall Street, Stockport. SK1 4HE
Company No. 11128690
You/Your
the person using our Services
Account
the account we may ask you to set up to use certain parts of the Services we provide;
Cookie
a small text file placed on your computer or device by us when you visit certain parts of the Site and/or when you use certain features of it. The Cookies we use are set out in section 14;
Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended, relating to the use of cookies and similar technologies;
Data Protection Legislation
UK GDPR and the Data Protection Act 2018, as amended by the Data (Use and Access) Act 2025 and other applicable legislation relating to data protection and privacy
Information/Personal Data
your personal data, as defined by the Data Protection Legislation
Services
the Services we provide, whether on the Site, in person or otherwise;
Site
trainwithadby.com.
2. Our Details
Data Protection Officer: Jon Adby.
Email address: Jon.Adby@hotmail.com
Telephone number: 07808 642334.
Postal address: 136 Hall Street, Stockport. SK1 4HE
ICO Registration No: ZC207783
3. What Does This Policy Cover?
This Policy applies when you use our Services in any way and explains how we collect your Information, your rights, how to raise issues with us and how we apply Cookies.
4. What Is Personal Data?
Personal data is defined by the Data Protection Legislation and means ‘any information (it could be names and addresses, contact details, images or other things which could lead to your identity being discovered.In our case, we also obtain data which is described as “Sensitive Personal Data”. The health questionnaire is an example. We use that data to ensure that the Service we provide to you are correct and should not lead to any health issues. We remind you that using our Services can lead to such issues, unless you have been completely open and honest with us.We only process your health information, if we have a lawful basis for doing so and we will make sure that such information is held securely and not released to anyone who does not have a proper need for it.
5. What Are Your Rights?
Under the Data Protection Legislation, you have the following rights:a) The right to be informed about how we collect and use your Information. If it’s not clear, then get in touch and we’ll tell you what we collect.b) The right to see what Information we hold about you. – see section 13c) The right to have any of your Information which we hold, put right- if it’s wrong – see section 15d) The right to be forgotten. You have the right to make us delete your Information - see section.e) The right to restrict or prevent the processing of your Information.f) The right to object to us using your Information for a particular purpose.g) The right to withdraw consent. You can cancel our right to use your Information, at any time – just contact our Data protection Officer..h) The right to data portability. If we are processing your Information automatically, you have the right to get a copy of that data, to use with other services.i) You have certain rights, if we use automated methods to process your Information. Just ask us and we’ll tell you what methods we use.It is important that your Information is kept accurate and up-to-date. If you think it might be wrong or has changed, please let us know.You can get further information about your rights from the Information Commissioner’s Office or your local Citizens Advice Bureau.If you want to raise any issue about how we use your Information, then contact out Data Protection Office. If you are not happy about how we’ve dealt with your complain, you can contact the Information Commissioner’s Office.This is a link to their complaints service:https://ico.org.uk/make-a-complaint/
6. What Data Do We Collect and How?
Whether we collect it using our Site or personally from you, we collect your Information in a variety of ways. Depending upon your use of Services , we may collect and hold some or all of your Information in the way set out in the table below, using the methods also set out in the table.
Data Collected — How We Collect the Data
Name and title — Completed forms.
Date of birth — Completed forms
Contact details — Completed forms.
Bank Details — Completed forms.Profile — Completed forms and directly from you in person.
IP address/es — From your contact with the Site.
Data collected from third parties — From those third parties.
Health details — Completed forms
7. How Do You Use My Information?
Under the Data Protection Legislation, we must always have a lawful basis for using Information. The following table describes how we use your Information, and on what basis.
Registering you on our systems
Some or all of the information we describe in section 6.
knowing who you are, how to contact you and how to apply the Service we offer.
Providing and managing your Account.
Some or all of the information we describe in section 6.
knowing who you are, how to contact you and how to apply the Service we offer.
Providing and managing your access to our Services
Some or all of the information we describe in section 6.
managing your Account and enabling us to provide the correct Services to you
Administering the Site and our business.
Some or all of the information we describe in section 6.
ensuring that the Site and the Services are being correctly used
Managing payments
Some or all of the information we describe in section 6..
ensuring correct payments
Personalising and tailoring our Services to your needs
Health details.
ensuring that our Services match your needs and circumstances.
Communicating with you.
Contact details.
Ensuring that we can communicate with you effectively.
Supplying you with information in any way
Contact details.
Making sure that we keep you up to date with our Services, their availability and suitability.As long as we have your permission and/or where permitted by law, we may use your Information to market our Services and to keep you updated by email, phone, message or otherwise.We don’t use spam and we comply with all relevant laws covering these types of communicationWe may permit third parties whose content appears on the Site to use third-party Cookies and similar technologies – see section 14 on how to control Cookies. Note that we do not control the activities of third parties, nor the data that they collect and use.. They will, normally be subject to rules like ours and if you have any issues, you should contact the third party direct.We may use the automated systems for carrying out certain kinds of decision-making and/or profiling. If you want to know any more about the systems we use and how we use them, get in touch and we’ll explain.We will only use your Information for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with the original purpose. If you object or have an issue with our use of Information or just want to know more – just get in touch.If we ned to use your Information for a use we haven’t specified, we will ask you beforehand, for permission. There are circumstances where we don’t need to do so but we will always comply with the Data Protection Legislation.
8. How Long Do We Keep Your Personal Data?
We will not keep your Information for any longer than is necessary in light of the reason(s) for which it was first collected. Typically, we will keep your Information for 6 years but if the Information relates to any form of tax, then we may keep it for 7 years.
9. How and Where Do We Store or Transfer Your Personal Data?
We may store some or all of your Information in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your Information is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.We will only store or transfer Information in or to countries that are deemed to provide an adequate level of protection for Personal Data. For more information about storage and transfer of Personal Data please contact us or visit the Information Commissioner’s Office.The security of your Information is essential to us, and to protect it we take a number of important measures, including the following:· limiting access to your Information to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;· procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your Information) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
10. Do We Share Personal Data?
We will only share your Information with third parties in the following situations:· If we sell, transfer, or merge parts of our business or assets, your Information may be transferred to a third party. Any new owner of our business may continue to use your Information in the same way(s) that we have used it to the date of sale or merger· In some limited circumstances we may be legally required to share certain Information, for example, if we are involved in legal proceedings or to comply with legal obligations, a court order, or the instructions of a government authority.If any of your Information is shared with a third party, we will take steps to ensure that your Information is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.If any Information is transferred outside of the UK or if we sell or merge all or part of our business, we will take suitable steps in order to ensure that your Information is treated just as safely and securely as it would be within the UK.
11. How Can You Control Your Personal Data?
a) In addition to your rights under the Data Protection Legislation, when you submit Information to us you may be given options to restrict our use of it. We try to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us.b) There are some preference Services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing.
12. Can You Withhold Information?
You may access [certain areas of the Site without providing any Information at all. To to use all features and functions you may be required to submit or allow for the collection of certain data.You may also restrict our] use of Cookies and similar technologies.
13. How Can You Access My Personal Data?
If you want to know what Information we have about you, you can submit a “subject access request” – basically, all you need to do is send us a message asking what Information we hold. Just send it to the address shown above.If you ask us, we will will carry out reasonable and proportionate searches for the Information covered by your request.We make no charge to supply the details unless you make ‘manifestly unfounded or excessive’ requests (for example, if you make repetitive requests).We will answer your request within one month of receiving it. In some cases particularly if your request is complex, we may need more time (up to a maximum of three months) but we’ll keep you fully informed of our progress.
14. How Do We Use Cookies?
“Cookies” includes similar technologies that store information on your device or access information stored on your device.Our Site may place and access certain first-party Cookies on your computer or device.First-party Cookies are those placed directly by us and are used only by us. We] use Cookies to facilitate and improve your experience of the Site and to provide and improve our Services. We have chosen them carefully, and so that your privacy and Information is protected and respected at all times.We may also use certain third-party Cookies.Third-party Cookies are those placed by others who may provide services and other functions to the Site. These Cookies are not integral to the functioning of the Site and your use and experience of the Site will not be affected by refusing consent to them.All Cookies used by and on the Site are used in accordance with current Cookie Law.We may ask for consent to place Cookies on the Site. If you give us consent you are letting us provide the best possible experience and service to you. You can always deny consent but features may not work as intended.Cookie Law deems certain Cookies to be “strictly necessary”. We don’t need your consent to these and can still block them, if you wish.The Site also uses analytics services provided by Google and others. These contain a set of tools used to collect and analyse usage information, enabling us to understand how our Site is used.You can, always choose to enable, disable or delete Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. You need to look at the Settings area of your browser to find out how to do this.
15. Changes to this Privacy Policy
We review this Policy from time to time and may change it. Each time you visit the Site, we suggest that you come back to this page to see what changes we have made. The date of the last set of changes is always displayed. We will always try to send the latest Policy to you, if we have issues it to you in writing.The Privacy/Cookie Policy updated August 2026.